Privacy policy

JPK Instruments is strongly committed to protecting your privacy while interacting with our content, products and services. We want to provide a safe and secure environment for you.

The purpose of this Privacy Policy is to tell you what kind of information we may gather about you when you visit our site, how we may use that information and whether we disclose it to anyone.

Collection of information

If we collect information of our customers we observe all requirements of the applicable law. JPK Instruments collects two types of information. The first type is anonymous information. For instance, we may collect information to tell us that five thousand people visit this Privacy Policy today, but we do not know their names, where they live or their date of birth - they are 'anonymous' to us. Many of the individuals who access our services are anonymous to us.

The second type is personal information such as your name, email address, and postal address, which is necessary to carry out a request for information material or for a quote you have placed with us. This information is collected when you fill out, e.g., a form on our website.

Anonymous information

We automatically collect general website traffic information (such as how many people have visited the site, most popular pages etc). This information is collected into aggregate results in order to evaluate our service and business practice to better understand your needs and how we can improve our products and services.

We may share non-personal, aggregated information with other JPK divisions, our partners or product distributors for research purposes. We will never identify or disclose individual customers information but, e.g., may disclose how many customers visited a specific product web page.

Personal information and security

JPK will only use the personal information you have chosen to provide us for the purpose for which you provided it, i.e. for providing information material or a quote to you. JPK will not use it for any other purpose without your consent. The site where you give us your personal information is secured via SSL, i.e. the data are encrypted when you send them.

Your Choice

If you do not wish to place your request on the internet, we offer you the option of phoning, faxing or mailing in your request.

Postal Address:
JPK Instruments AG
Colditzstr. 34-36
12099 Berlin, Germany

Tel.: +49 30 726243 500
Fax: +49 30 726243 999


Some of our Internet pages use so-called cookies. Cookies do not damage your computer and contain no viruses. Cookies are used to make our website more user-friendly, effective and secure. Cookies are small text files that are stored on your computer and stored by your browser.

Most of the cookies we use are so-called "session cookies". They are automatically deleted at the end of your visit. Other cookies remain stored on your device until you delete them. These cookies enable us to recognize your browser the next time you visit our website.

You can set your browser to notify you when cookies are set and to allow cookies only in individual cases, to prevent the acceptance of cookies in certain cases or generally, and to enable automatic deletion of cookies when you close your browser. When cookies are disabled, the functionality of this website may be limited.

Google Analytics

This website uses functions of the web analytics service Google Analytics. The provider is Google Inc., 1600 Amphitheatre Parkway Mountain View, CA 94043, USA. Google Analytics uses so-called "cookies". These are text files that are stored on your computer and allow an analysis of your use of the website. The information generated by the cookie about your use of this website is usually transferred to a Google server in the USA and stored there.

Browser Plugin
You may refuse the use of cookies by selecting the appropriate settings on your browser. However, please note that if you do this you may not be able to use the full functionality of this website. You can also prevent Google from collecting the data generated by the cookie and relating to your use of the website (including your IP address) and from processing this data by Google by downloading and installing the browser plug-in available under the following link:

Objection to data collection
You can prevent Google Analytics from collecting your information by clicking on the link below. An opt-out cookie is set to prevent your data from being collected when you visit this website in the future: disable Google Analytics

You can find more information about the handling of user data at Google Analytics in Google's Privacy Policy:

No sale of personal information

Under no circumstances will JPK Instruments sell or receive payment for licensing or disclosing your personal information.

Changes to JPK Instruments privacy policy

If we decide to change the JPK Instruments Privacy Policy, we will post those changes here.